Euro Motorcars Bethesda

Took my car back here (place of purchase) for routine service. Called and left a voicemail over the weekend for my service person Wesley. Wesley returned my call first thing Monday to schedule for that Thursday. Asked if I needed a loaner (yes) and we talked about what I needed done. There was no wait at drop-off; I was greeted as soon as I pulled into the clean, heated service area, the check-in and drop-off process was smooth; the loaner was beautiful and clean; my car was well serviced; I received a video text message during the day from under my car with deets about the condition of my tires, brakes, etc. My car was washed and ready when I came to pick it up. It seemed to ride smoother than before it was serviced.

I appreciate that service is open till 7 pm. I could not have gotten there any earlier that day.

After reading reviews and reaching out to dealer, decided to contact socialmedia@euromotorcars.com, all he said is that somebody would be reaching out to me and never did.

Had my vehicle serviced for a pre purchase inspection in July. Car was garaged after service for little less than 2 weeks and was pulled out for car wash. Upon detailing, there was noticeable deep scratches on the grill and around the it that had been covered with touch up paint. Notified Jeff, Mike & Wesley from Euromotor Cars of Bethesda. Brought the vehicle in for them to see. I requested information/details/videos/photos of my vehicle being serviced that day. They provided video of vehicle of an employee doing pre service inspection, emphasizing on two areas that clearly had some paint chips and that's it. Video of service from technician was also received. Requested video of vehicle exiting the garage, but received stills instead that did not explain anything. Mike summarized in the email that they "investigated" that the marks were there upon arrival and that if they were to "fix" it with touch up paint that it couldn't have been done in the 3 hours that it was there. And most importantly that time has elapsed, that therefore this could have not been their doing. Time may have elapsed, but cameras do not lie. Never coming back.

I was advised to bring my car in due to a notice i received that the fuel pump needed to be replaced. Tom Plfieger assisted me with this service, I left the car with him and he had the fuel pump replaced in a day or two. Was pleased with his service as well as the rest of the Euromotors staff who assisted me.

I love my Benz!

I'm here test driving pre-owned vehicles. I was greeted as soon as I walked in and the pre-sales representative was right out to meet me. We stepped into his office and chatted about what I'm looking for. He answered my plethora of questions and then we went outside to the garage and took a look at several vehicles that meet my desired specifications. I test drove a luxury model and a sports model of the same class of car. I like both. The building itself is state of the art and so is the service. I will definitely return again.

Cameron Hamedi was great. Very friendly, helpful, and not a pushy salesperson. Great experience... would definitely buy from him again!

EXCEPTIONAL service provided by Hadi Ziaii for my recent vehicle purchase. Also thanks to Olivia with the paperwork and John for making sure my new baby was properly cleaned.

After 20+ amazing years with my previous dealership (Ourisman Honda Bethesda), I'm looking forward to building a long term relationship with Euro Motorcars Bethesda

Euromotocars, specifically, Bethesda location can be very prejudicial towards potential customers. I came there on two occasions within two weeks. The first time, the finance department individual, "Kenny", was very rude and condescending. Needless to say I left without a vehicle and no financing though I had financing of my own and a 720 credit score + deposit .

I decided to pay cash, then I came with my own bank financing which provided me a bankers check for a Payment Guarantee In excess of the total cost from a corporate credit line.

After a test drive, I was practically scrutinized and interrogated by the branch general manager, "Greg" about the validity of my financing after I and they've confirmed and verified funds. They pressured me to wire funds despite having confirmed funds at hand, then I was put under more interrogatory questioning and was accused futuristically that I can potentially stop payment within 10 days of the dealership confirming and depositing funds.

Overall EuroMotocars was very prejudicial and I wouldn't dare say racist. They wouldn't sell a car to you unless you had 820+ credit score or a bag full of cash directly from the Federal Reserve, especially if you are not a white man, Asian billionaire or Saudi Prince.

I was in the market for a new car. Reviewed a car online and headed up here. Mohammed Ahmad was my salesperson and he was awesome. Didn't hassle me. Catered to my needs and answered my million questions. Would recommend him to anyone.

EuroMotors have provided the very best service to me and our 2 vehicles, 2020 E Class and 3021 AMG GLE53.

I have been a customer since 2017 and have received the utmost in support from my advisor Tom Pfleger. Tom always goes above and beyond to provide customer satisfaction.

I had a great experience with my recent visit in Euro Motorcars.
My representative Tom was very helpful in scheduling me for my car maintenance and providing a loaner car.
After my car was checked he explained me kind of repair that is needed and price of repair clearly.